Effective Date: July 26, 2024
At Covlen ("we," "us," or "our"), we are committed to protecting the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you interact with our auto loan default insurance and auto loan payment insurance products, website, or services. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of Personal Information: * Personal Identifiers: Name, address, email address, phone number, Social Security number, driver's license number. * Financial Information: Bank account information, credit card information, income, loan details. * Vehicle Information: Vehicle identification number (VIN), make, model, year, mileage. * Insurance Information: Policy details, claims history. * Online Activity: IP address, browser type, device information, pages visited, referring/exit pages. * Other Information: Information you provide through forms, surveys, or customer service interactions.
2. How We Use Your Information
We use your Personal Information for the following purposes: * To provide and administer our auto loan default insurance and auto loan payment insurance products. * To underwrite and assess risks associated with insurance policies. * To process claims and payments. * To communicate with you about your policies, claims, or services. * To send marketing materials or promotional offers (with your consent). * To improve our products, services, and website. * To comply with legal and regulatory obligations.
3. How We Share Your Information
We may share your Personal Information with the following parties: * Lenders and financial institutions involved in your auto loans. * Insurance companies and reinsurers. * Service providers who assist us in providing our products and services (e.g., claims processors, IT providers). * Government agencies or law enforcement as required by law. * Other third parties with your consent or as otherwise permitted by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Choices
You have the following choices regarding your Personal Information: * Access and Correction: You may request access to and correction of your Personal Information. * Marketing Communications: You may opt out of receiving marketing communications from us. * Do Not Track: We do not currently respond to "Do Not Track" signals.
6. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: legal@covlen.com
